AI Support Ticketing

Resell with Us

Knowledgebase + Live Chat 3.0/5 Reduce 50% support time

A complete AI‑powered support system with ticketing, knowledgebase, and live chat. Instant AI reply suggestions, smart agent assignment, and powerful integrations.

Resell license included. White-label it as your software, sell to unlimited clients, and keep 100% of the profit. No royalties.

AI Support Ticketing feature preview

What is AI Support Ticketing?

AI Support Ticketing is a ready‑to‑resell helpdesk solution that combines intelligent ticketing, a powerful knowledgebase, and live chat. Powered by AI, it suggests instant answers from articles, auto‑assigns tickets, and helps agents resolve issues 50% faster. Includes Envato integration, multi‑agent management, and full white‑label.

White‑label ready: your brand, your logo, your domain. Full source code included.

AI Powered

Ticketing · Knowledgebase · Live Chat

Core Features at a Glance

Everything a modern support team needs – fully white‑label ready.

AI Instant Reply
Suggest solutions from KB
Auto Assign Agent
Product/category based
Powerful Ticket Filter
Full text search
Feedback & Rating
Customer satisfaction
Share Article in Ticket
Link to KB
Flag & Mention
Mention agents, flag tickets
Holiday & Vacation
Auto email replies
Keyboard Shortcuts
Fast ticket replies
AI Live Chat
Instant pre-sale reply
Internal Team Chat
Agent collaboration
Envato Integration
Purchase validation
Agent Performance
Reports & logs

All Powerful Features

Click a feature header to see its details — no long scroll.

Complete Support Portal

Quick Rabbit provides an integrated support portal that combines Knowledgebase, Support Ticketing, Live Chat, and CRM functionality so businesses can manage customer support from one centralized system.

AI-Powered Ticketing Features

Quick Rabbit can use AI to check a customer's ticket and instantly suggest a possible solution, helping support agents respond faster.

When creating a ticket, Quick Rabbit can suggest relevant solutions from articles, blogs, pages, and FAQs.

Agents and administrators can create support tickets on behalf of customers when required.

AI-powered ticket solution suggestions

Instant solution checking

Faster support responses

Search articles for possible solutions

Search blog content

Search pages and FAQs

Suggest relevant support information during ticket creation

Assign agents to multiple products

Assign agents to multiple categories

Automatically assign tickets based on product

Automatically assign tickets based on category

Powerful Ticket Management

Powerful ticket filtering

Full-text ticket search

Highlight new tickets for easy identification

Highlight actionable tickets

Flag tickets

Mention another agent for help or follow-up

CC another person's email in a ticket

Ticket notes

Customer notes

Attachment upload when creating a ticket

Attachment upload when replying to a ticket

Keyboard shortcuts in ticket replies

Support history by purchase code or customer name

Convert ticket to article

Custom Fields

Create custom fields according to product or category requirements to collect additional information from customers.

Product-wise custom fields

Category-wise custom fields

Collect additional ticket information

Canned Messages & Quick Replies

Save frequently used responses as canned messages so agents can reply to common customer questions quickly.

Canned message management

Quick replies

Use saved responses while replying to tickets

Customer Feedback & Rating

Collect customer feedback and ratings after support interactions to help measure customer satisfaction.

Customer feedback

Customer rating

Support quality monitoring

Share Knowledgebase Articles in Tickets

Agents can share relevant knowledgebase article links directly inside tickets to provide customers with useful self-service information.

Search relevant articles

Share article links in tickets

Provide self-service support resources

Automated Email Support

Quick Rabbit includes automated email response features that help customers receive appropriate replies when agents are unavailable.

Define weekly holidays

Automatically send email replies during unavailable periods

Define vacation periods

Automatic email reply during vacation

Define working hours

Automatically reply outside working hours

Automatic ticket acknowledgement

Notify customers that their request has been received

Paid Support & Recurring Paid Support

Quick Rabbit supports paid customer support workflows for businesses that provide premium support services.

Paid support

Recurring paid support

Payment gateway integration for paid support

Payment gateway integration for recurring support

Knowledgebase Features

Build a structured knowledgebase that helps customers find answers before contacting your support team.

User-friendly knowledgebase

Product and category-wise knowledgebase

Powerful proactive search

Search articles, blogs, pages, and FAQs

Article media manager

Internal articles for team training

Article rating

Tag manager

Proactive Knowledgebase Search

Help customers discover relevant support information quickly by searching knowledgebase content before or while creating support requests.

Search articles

Search blog posts

Search pages

Search FAQs

Proactive solution discovery

Article Media Manager

Manage media used in knowledgebase articles through a dedicated media manager designed to help reduce unnecessary loading time.

Centralized article media management

Organized article media

Reduced page loading overhead

Internal Articles for Team Training

Create internal knowledgebase articles for support team training and internal use.

Internal articles

Team training resources

Separate internal support knowledge

Article Rating & Tag Manager

Article rating

Customer feedback on knowledgebase content

Tag manager

Organize knowledgebase content using tags

AI-Powered Live Chat

Quick Rabbit includes AI-powered live chat designed for customer support and pre-sale queries.

AI-based instant chat reply

Support chat

Pre-sale query support

Product-wise agent assignment

Chat forwarding to another agent

Guest chat for pre-sale or general queries

Internal team chat

Chat transcript

Chat enable/disable control

Available time setting for chat

Agent offline email notification to customers

Product-Wise Agent Assignment for Chat

Assign support agents according to the products they handle so customer conversations can reach the appropriate support team.

Guest Chat

Allow visitors to start a chat without necessarily creating a customer account, making it suitable for pre-sale questions and general inquiries.

Internal Team Chat

Support teams can communicate internally and collaborate when handling customer issues.

Internal team chat

Chat transcript

Support collaboration

Responsive & Cross-Device Compatibility

Quick Rabbit is designed to work across modern devices with responsive layouts and W3C validated code.

Responsive design

Desktop support

Tablet support

Mobile support

W3C validated code

Multilingual & RTL Support

Multilingual interface

Easy to add new languages

Language modification support

RTL support

Integrations

Envato purchase validation

Envato support expiry validation

Firebase integration

Browser notification support

Brevo email integration

Email notification support

Payment gateway for paid support

Payment gateway for recurring paid support

Envato login integration

Google login integration

GitHub login integration

Notification Features

Live notifications

Sound notifications

Email notifications

Browser notifications

Agent offline email notification

Agent Management & Monitoring

Monitor support team activity and performance with built-in management and reporting tools.

Agent performance report

Agent activity log

Agent attendance and time log

Agent access control

To-do and calendar

Miscellaneous Features

GDPR compliance

Pages and blogs

Notice display in frontend

Syntax highlighting in articles and blogs

Customer management

CRM functionality

Technology & Requirements

Laravel 8.75

OpenAI

MySQL 8+

PHP 8+

JavaScript & jQuery

HTML

CSS

Bootstrap

Customer Reviews

Real feedback from support teams and resellers


Resell This


How It Works

From zero to selling in one day.

1

CHOOSE PARTNERSHIP TIER

Pick your product and license tier – SaaS or Redistribution Rights. We have options for every budget.

2

ADD YOUR BRAND

Set product name, logo, your domain – we handle the rest. Your brand, your identity.

3

LAUNCH WITH SUPPORT

We provide free support and 4h live training to ensure your success from day one.

4

START SELLING

Sell to YOUR clients under YOUR brand. At your own price. Start earning instant.

Choose Your Partnership Tier

This version has a multi-installation facility. You will install the software differently for each client. The license in software will control the piracy or misuse of the software.

Feature Freelancer
$399
Startup
$649
Company
$999
Full Source Code
Unlimited Installation Max 30 Clients Max 80 Clients
Lifetime Updates
White Label
License Management System
Support Regular Priority High Priority
Response Time 48–72h 24–48h 01–24h
Installation Guidance One-time Up to 5 Times Multiple times
Support After Code Modification Limited
Server Troubleshooting
Buy Now → Buy Now → Buy Now →

You will host it on server and your clients will singup and use the software and pay you monthly.

Feature Freelancer
$399
Startup
$649
Company
$999
Full Source Code
Unlimited Client Registration Max 30 Clients Max 80 Clients
Lifetime Updates
White Label
Multi Tenancy Type Single DB Single DB Separate DB per client
Support Regular Priority High Priority
Response Time 48–72h 24–48h 01–24h
Installation Guidance One-time Up to 5 Times Multiple times
Support After Code Modification Limited
Server Troubleshooting
Buy Now → Buy Now → Buy Now →

SaaS vs Redistribution Right – Explained

Two powerful ways to resell software. Choose what fits your business.

What is SaaS?

You host the software on your server. Your clients create accounts and pay you monthly to use it. As admin, you control all clients from a central dashboard.

Recurring revenue model

Single installation, many clients (multi‑tenant)

What is Redistribution Right?

Redistribution Right allows you to install the software unlimited times, access the full source code, rebrand it as your own, sell under your own branding, receive support from us, and get lifetime updates.

One‑time fee per client (or your own pricing)

License system prevents piracy (domain locking)

Key Difference

SaaS: You host it on your server. Clients sign up and pay monthly. One installation serves all clients (multi‑tenant).

Redistribution Right: Multi‑installation facility. You install the software separately for each client (single‑tenant). License key in the software controls piracy or misuse.

Both models include full source code, white label branding, lifetime updates, and support. Your brand, your customers.

What You Will Get as a Reseller

Source Code – 100% complete, nothing hidden
Database – full access & transparency
Documentation – technical setup guide
User Guide – for your clients
Marketing Material – brochures, email templates
Logo & Brand Assets – full branding kit
Written Agreement for White Label – redistribution rights
Support – 6 months free (bug fixes, installation help)
Unlimited Installation Facility – sell to unlimited clients
Product Landing Page – ready to host
Brochure – print‑ready sales sheet
4‑Hour Live Training – personal onboarding

* Source code is included only in Redistribution License. SaaS version includes all except source code & database.

Why Resell With Us?

Build your own software brand — without starting from scratch

Item Build Yourself
High Risk
Affiliate Program
Low Return
Resell With Us Best path Recommended
Time to first sale 6–18 months 1 day 1 day
Upfront cost $9,000–$50,000+ $0 $399–$999
Your brand
Control pricing
Own customer data
Unlimited copies
Piracy protection Build yourself Vendor handles We provide
Support & Training You handle it Limited vendor support 6 months free + 4h training
Profit (keep 100%) 100% Commission 20–30% 100% (no royalties)

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Frequently Asked Questions

Honest answers for ticketing system resellers.

It is an integrated system for a support portal that includes Knowledgebase, Support Ticketing, Live Chat and CRM.

Yes, multilingual support is built‑in. You can easily add new languages or modify existing ones via language files.

Laravel 10, OpenAI, MySQL, JavaScript, jQuery, HTML, CSS, Bootstrap 5.

PHP 8.1+ and MySQL 8+.

Absolutely. Every reseller receives a written redistribution certificate with official permission. You own the right to rebrand and sell.

No. 100% white label. No "powered by" links, no backlinks, no mention of us. Your logo, your domain, your branding.

You can just show the written partnership document that we provide to you. Also if you target only your local cities rather than global marketing, there is no possibility to find original. None of our past resellers faced this till now.

Our license system prevents sharing. Domain locking – so your source code stays yours.

We have two options:
Option 1: You pay us based on support calls. Our hourly rate is 12.5 USD.
Option 2: We can make a monthly contract based on time consumption and urgency.

No. We do not include any backdoors, tracking mechanisms, or hidden access in the source code. You receive full ownership and complete control over the licensed source code.

Standard support (6 months) includes: Bug fixes related to the original product, installation and setup assistance for up to three client deployments, technical guidance, and general troubleshooting.
Customization, feature enhancements, or design changes are not included in standard support.

Yes. Customization and feature development are available as separate paid services at USD 12.50 per hour. Email info@doorsoft.co with your requirements.

Basic technical knowledge is recommended (e.g., ability to install PHP/MySQL applications, configure domains). Our team provides installation guidance, documentation, and 4‑hour live training. If you choose our SaaS white‑label version, no technical setup is needed – we host and maintain everything.

We accept payment methods you actually use

No PayPal holds. No Stripe restrictions. No complex KYC delays.

Wise Payoneer (Card, PayPal, Bank) PayPal Xoom Western Union Remitly MoneyGram USDT (Binance) TapTap Send Direct Bank Transfer
Payment link sent via email
Delivery via Google Drive within 3h
Written agreement provided

Why should trust us?

You are not buying from an unknown seller. Every ResellReady product is owned and built by Door Soft.

All products on this site belong to Door Soft

Find more about Door Soft

Sister concern of Door Soft

Ready to resell AI Support Ticketing?

Choose your partner tier and start selling under YOUR brand within 24 hours.

We accept Wise, Payoneer, PayPal Xoom, Western Union, Remitly, USDT, Bank Transfer.